State Farm® Insurance Agent Charles Sumpter

"I have been a customer of State Farm Agent Charles Sumter for 34 years, and I have always had a positive experience communicating with Agent Sumpter and his staff.
Most recently, I had a wonderful experience with Katherine Duafala who helped me navigate and resolve some challenges with my homeowners’ insurance. She was kind, patient, attentive, and truly listened to my concerns. I greatly appreciate her professionalism, understanding, and willingness to help throughout the process.
I am grateful for the excellent customer service I have received from Agent Sumpter and his team over the years."

"Sometimes insuring an 50 year old classic isn't easy... But my LBC (Little British Car) has all the coverage it deserves...

That's because State Farm is partnering with HAGERTY, and that's a partnership that's hard to beat...

But the coverage and the competitive premium would never have happened without the Jana Battle, at CSIA...

Thank you, Charles, and thank you Jana."

"Great to work with! Was friendly, patient, and took the time to answer all of my questions. I really appreciate the excellent customer service and would definitely recommend."

"Tengo años usando State Farm Y es lo mejor que puede haber la compañía seguro"

"Buen servicio excelente servicio muy amable siempre que llamo están disponible para ayudarme a resolver cuál quier pregunta yo a mi familia lo recomiendo al 100 por 100 por ser un excelente servicio excelente compañía de seguros ya llevo años con state farm estoy contenta con el el seguro que tengo"

"Han sido muy amables por 10 años"

"The service is great . I have been having statefarm for years and I’m very satisfied with their services."

"Karen provided me this insurance y was very good experience they very nice costumer service."

"Muy buena atención 👍👍🫡🫡"

"Great customer support. Reasonable prices."

"Muy buen servició tengo más de 25 años con Ely sus empleados siempre bien amables"

"I’ve had a great experience with Charles Sumpter-State Farm insurance. The team is professional, responsive and always willing to answer my questions. I highly recommend them. Brenda Flores is an excellent employee, she always answer my questions and she always goes above and beyond to help us."

"Excelente atencion en español, y la pronta ayuda de Brenda Flores es excelente."

"Super bueno muy amables"

"I have been with Charles Sumpter State Farm for over 26 years, and the service has been exceptional from day one. Charles Sumpter is kind, professional, and genuinely cares about his clients. He always takes the time to answer questions and provides outstanding customer service.

I also want to recognize Brenda Flores, who is an amazing representative of State Farm. She is knowledgeable, responsive, patient, and always goes above and beyond to make sure everything is handled efficiently. Her professionalism and dedication make every interaction a positive experience.

It’s rare to find an insurance agency that consistently provides this level of care and excellence for so many years. I highly recommend Charles Sumpter State Farm to anyone looking for outstanding service and a team that truly values its customers. Thank you both for more than 26 years of exceptional support!"

"Exselente muy amiable de su parte una gran persona"

"Muy buen servicio"

"Caterin me ayudó mucho con mi póliza de seguro de vida muchísimas gracias"

"My amable el servicio, y me atendió super bien me resolvió mi problema.(Katherine )"

"I have my cars insured with Charles Sumpter Insurance agency for over 15+ years and since the first month I’m dealing with Brenda Flores, she is been extremely professional, answering all my questions Brenda is an exceptional person as a plus she is bilingual which give you more confidence when you have any question about your insurance needs."

"Harry was the best! Super professional and knowledgeable and was so helpful in getting my renters insurance… Definitely a great agent"

"Harry was patient and knowledgeable. He helped me get the best policy at the most reasonable price."

"I had an excellent experience working with Kathy, she helped me get my life insurance policy. Her professionalism, expertise, and attention to every need, made the entire process smooth and straightforward. She took the time to understand my goals and provided clear guidance on the best options available. I truly appreciate her help and the customer service was outstanding and would highly recommend Kathy to anyone seeking for a life insurance."

"I had an excellent experience working with Jana Battle while adding a new vehicle to my existing policy. She was extremely polite, patient, and understanding throughout the process. I truly felt that she was doing her best to assist me and make everything as smooth as possible. Her professionalism and customer-focused approach made the experience stress-free. I greatly appreciate her support and highly recommend her for outstanding service! She deserves to be promoted so that she can be a role model and train new staff."

"Thank Katy for your help and professionalism in resolving my insurance issues."